Last updated: January 2025
At AfterDrop, we are committed to protecting your privacy. This policy explains how we collect, use, share, and protect your personal information when you use our platform.
We collect only the minimum information necessary to provide our services.
When you create an account, we collect your name and email address. Your password is stored encrypted and securely. This is the only personal information we currently store.
We do not collect detailed information about your platform usage. We only maintain basic records necessary for service operation, such as events you create or tickets you purchase, linked to your account.
When you make a purchase, payment processing is handled entirely through MercadoPago. We do not store or have access to credit card information, banking data, or financial information. MercadoPago handles all payment information securely and in accordance with their own privacy policies.
We use your name and email address solely to: create and manage your account, communicate with you about your account and related events, and provide technical support when necessary. We do not use your information for third-party marketing or share it for commercial purposes.
We do not sell your personal information. We only share information in the following circumstances:
We share information with trusted service providers who help us operate our platform, such as MercadoPago for payment processing, hosting services, and analytics. These providers are obligated to protect your information and may only use it for specified purposes.
We may disclose information if required by law, court order, or to protect our rights, property, or safety, or that of our users.
We use cookies and similar technologies to improve your experience, analyze platform usage, and personalize content. You can control cookie usage through your browser settings. Some features may not be available if you disable cookies.
We implement technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes data encryption, access controls, and regular monitoring of our systems. However, no method of internet transmission is 100% secure.
You have the right to access, correct, update, or request deletion of your personal information. You can do this through your account settings or by contacting us directly. You may also request a copy of your personal data or withdraw your consent for certain uses of your information.
We retain your personal information while your account is active or as needed to provide our services. If you request account deletion, we will delete or anonymize your personal information, except where retention is required by law or for legitimate business purposes.
Our service is not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors. If we discover that we have collected information from a minor without parental consent, we will take steps to delete that information.
We may update this privacy policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the 'Last updated' date. We encourage you to review this policy periodically.
If you have questions, concerns, or requests related to this privacy policy or the handling of your personal information, you can contact us through our contact form on the platform or by sending an email to our privacy team.